Frequently Asked Questions (FAQs)

Where Can I Purchase Your Product?

Right now, our products are exclusively available in the Philippines.

If you are abroad and wish to purchase Colourette, your best bet is to have a friend or family member order your goodies for you and then ship them over!

Colourette products are sold online via www.colourettecosmetics.com, as well as Lazada, Shopee, The Kult, BeautyMNL, Watsons Online, and RDS Lazada.

Online partners are also available in your respective areas for your convenience.

Lazada: http://bit.ly/Lzdcolourette

Shopee: http://bit.ly/shpcolourette

The Kult: http://bit.ly/thekultcolourette

BeautyMNL: http://bit.ly/BMNLcolourette

Watsons Online: http://bit.ly/WTSNScolourette

RDS Lazada: http://bit.ly/RDScolourette

Online Partners: http://bit.ly/OPScolourette

 

How Can I Pay For My Order?

Kindly settle your order payment within 3 days. Click the Proof of Payment button on our website and complete the form.

Proof of Payment: https://colourettecosmetics.com/pages/proof-of-payment

OR

Send a HIGH-QUALITY photo/screenshot of your deposit slip/online bank transfer to payments.colourette@gmail.com with your order number as the header.

Kindly include your name and contact number in the email.

Via bank deposit:

BPI

Account Name: F and F Skin Products

Account Number: 9689 0751 15

 

BDO

Account Name: F and F Skin Products

Account Number: 0066 2012 1046

 

Note: Settlement of payment may vary when you purchase items from our online partners.

 

Are Your Products Cruelty-Free?

Definitely! No animals were harmed in the development of our products. Our products are not tested on animals.

 

Are Your Products Vegan?

Unfortunately, our Coloursticks and Colourtints are not vegan due to an ingredient called beeswax, which is wax secreted by bees.

 

Are Your Products Hypoallergenic?

Our products are made with all-natural ingredients. They are carefully crafted to suit even the most sensitive skin. However, they are not hypoallergenic.